Fitness and Grooming

Cancellation policy

Cancellation policy

eVoucher: Free cancellation before redemption.

  • Full refund if cancelled within 14 days of placing the order.
  • If you cancel your eVoucher more than 14 days, you can get a credit note for the amount paid.
  • Please note, order can not be cancelled if you have booked an appointment/stay by redeeming eVoucher.

 

Appointment:

Free cancellation up to 24 hours before appointment/stay.

  • Full refund if cancelled within 24 hours of placing the order.
  • If you cancel the order more than 24 hours, you can get a credit note for the amount paid.
  • If cancelled in less than 24 hours before time of appointment/stay or in case of no-show, order will not be refunded.

 

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